Background
A Series C fintech processing over ₹2,000 Cr in transactions annually faced a growing compliance burden. Its internal audit team of three was manually collecting evidence from six systems, spending 60% of audit time on data gathering rather than analysis. With an RBI inspection approaching and SOC 2 Type II certification required by enterprise clients, the team needed to scale without doubling headcount.
The Challenge
- Evidence collection spread across AWS CloudTrail, Jira, Salesforce, BambooHR, and two internal databases
- No centralized audit trail — evidence stored in shared drives with inconsistent naming conventions
- Control testing conducted via spreadsheets, with review comments in email threads
- Audit report generation took two weeks of manual formatting
The Solution
The team deployed AUDITDEX’s DRL Engine and Ops Audit module in a six-week implementation. Key configuration decisions:
Phase 1 — Evidence Pipeline (Weeks 1–2): Automated pulls from all six source systems using REST API connectors. Evidence ingested into the AUDITDEX repository with automatic metadata tagging (control ID, test period, preparer).
Phase 2 — Control Testing Workflows (Weeks 3–4): 84 controls mapped to AUDITDEX workflows. Each control assigned an owner, testing procedure, and sample methodology. Automated reminders replaced manual follow-up emails.
Phase 3 — Reporting (Weeks 5–6): Report templates configured for RBI format and SOC 2 trust service criteria. Draft reports generated automatically from completed testing workpapers.
Results
| Metric | Before | After |
|---|---|---|
| Audit cycle time | 12 weeks | 4 weeks |
| Evidence collection time | 60% of audit hours | 15% of audit hours |
| Control testing capacity | 84 controls/year | 84 controls/quarter |
| Report generation time | 2 weeks | 2 days |
Key Takeaway
The highest-leverage intervention was not the AI — it was the structured evidence pipeline. Once evidence arrived automatically and was correctly tagged, the audit team could spend their time on judgment rather than logistics. AUDITDEX provided the structure; the auditors provided the expertise.
What’s Next
The team is now piloting AUDITDEX’s Risk Assessment module to build a continuous risk monitoring capability ahead of their planned IPO.