Frequently Asked Questions

AUDITDEX is an AI-powered Governance, Risk & Compliance (GRC) platform built by AugIx System LLP. It centralises your entire compliance ecosystem — audit management, risk assessment, evidence collection, and regulatory reporting — into a single automated ledger with real-time visibility across all business units and frameworks.

AUDITDEX is designed for internal audit teams, compliance officers, risk managers, and CISOs at mid-to-large enterprises — particularly those operating under multiple regulatory frameworks, managing audits across geographies, or preparing for regulatory examinations with tight timelines.

Yes. AugIx System LLP is incorporated in India (LLPIN: ACR-1200, GSTIN: 09ACLFA2847A1ZK) and is recognised by DPIIT under the Startup India initiative. We hold ISO 27001:2022, ISO 9001:2015, and ISO 27701:2019 certifications, reflecting our commitment to information security, quality management, and privacy.

You can reach us at info@augixsys.com or call (+91) 9667609655. Our office is at Plot Number A4, Logix Technova Sector 132, Noida, Uttar Pradesh – 201304. We respond to all enquiries within one business day (Monday–Friday, 9 AM–6 PM IST).

AUDITDEX supports ISO 27001, ISO 9001, ISO 27701, SOX, GDPR, DPDPA, HIPAA, NABH, RBI Master Directions, SEBI guidelines, and IATF 16949, among others. The platform's cross-mapping engine automatically maps controls across frameworks, so a single control satisfies requirements across multiple standards simultaneously — eliminating duplicated effort.

AUDITDEX is deployed across Banking & Financial Services, Manufacturing, Healthcare, Technology, Retail & FMCG, and Real Estate. Its modular architecture adapts to the specific audit, risk, and regulatory requirements of each sector — including banking-specific frameworks such as RBI concurrent audit guidelines.

AUDITDEX currently offers four modules: Ops Audit (Early Access), Risk Assessment (Early Access), DRL Engine (Early Access), and DPDPA Compliance (releasing April 2026). Each module is purpose-built for a distinct compliance function and can be deployed independently or as an integrated suite.

AUDITDEX uses AI to move audit functions from periodic, sample-based reviews to continuous, full-population monitoring. AI models detect anomalies and control failures in real time, automatically prioritise findings by risk severity, and surface early warning signals before they escalate. This reduces audit cycle time by up to 60% and shifts the audit team's focus from evidence collection to strategic risk analysis.

Yes. AUDITDEX is designed with Indian regulatory mandates as a core requirement — including RBI Master Directions on IT Governance, SEBI operational risk guidelines, and the Digital Personal Data Protection Act (DPDPA) 2023. The platform's control library and reporting templates are aligned to these frameworks out of the box, and regulatory updates are incorporated as part of the standard subscription.

Security is foundational to AUDITDEX. All data is encrypted at rest using AES-256 and in transit using TLS 1.3. The platform enforces role-based access control (RBAC), adaptive multi-factor authentication, and cryptographically signed, immutable audit logs. We maintain ISO 27001:2022 certification and support data residency controls to meet GDPR and DPDPA requirements. No client data is used for model training.

Yes. AUDITDEX is built on a cloud-native architecture supporting unlimited users and concurrent audits across entities and geographies. We offer data residency controls that allow organisations to specify storage regions — ensuring compliance with GDPR, DPDPA, and other jurisdictional data localisation requirements. Private cloud and on-premise deployment options are available for enterprise clients with specific hosting mandates.

Yes. AUDITDEX integrates with core banking systems, ERP platforms (SAP, Oracle), ITSM tools (Jira, ServiceNow), identity providers (Azure AD, Okta), and collaboration tools (Microsoft Teams) via REST APIs and secure SSO. Integration is handled by our implementation team as part of onboarding, with most standard connectors operational within the first two weeks of deployment.

A standard AUDITDEX implementation — covering platform configuration, control library setup, and integration with two to three source systems — is typically completed within four to six weeks. Larger deployments involving complex ERP integrations, custom control frameworks, or multi-entity rollouts are scoped individually. Your dedicated implementation manager will provide a detailed project plan before go-live.

Book a personalised demo through our website. Our team will walk you through the platform, understand your compliance requirements, and propose an onboarding plan tailored to your organisation. Contact us at info@augixsys.com or use the Book Demo button in the navigation to schedule a session.

AUDITDEX is priced on an annual subscription basis, structured around your number of active users, modules required, and the number of entities under management. We offer three plan tiers — Starter (single-entity, up to 10 users), Professional (multi-entity, expanded frameworks), and Enterprise (unlimited entities, dedicated CSM, custom integrations). Early Access participants receive preferred pricing. Book a demo for a tailored quote.

We offer a structured pilot programme for qualified enterprise prospects. During the pilot, your team works through a live audit engagement on the platform with hands-on support from our Customer Success team — giving you a real-world assessment of platform fit before committing. Apply via the Book Demo page or contact us directly.

Standard implementations — including platform configuration, control library setup, and SSO integration — are included in your subscription at no additional cost. Professional services fees apply only for complex engagements such as multi-system API connectors, custom control framework migration, or multi-entity rollouts. Any applicable fees are outlined in full before engagement begins.

Enterprise clients receive a dedicated Customer Success Manager, priority technical support with a 2-hour response SLA, quarterly business reviews, access to the full training library, and direct input into the product roadmap. All support is provided by our in-house team — there are no third-party intermediaries.

Early Access participants receive full platform access at a reduced rate in exchange for structured feedback during the product development cycle. You will work directly with our product and customer success teams, and your feedback will directly shape platform development priorities. Early Access pricing is locked in at renewal — you will not pay standard list pricing when the platform reaches general availability.

Currently, AUDITDEX is available as a cloud-hosted SaaS platform. For enterprises with data residency requirements, we offer dedicated cloud instances in India (AWS Mumbai region). On-premise deployment is on our roadmap — contact us to discuss your requirements.

Standard implementations are live within 10 business days. Complex deployments involving multi-system API integrations (SAP, Oracle, ServiceNow) typically require 3–6 weeks with dedicated support from our implementation team.

AUDITDEX's control library is designed for multi-framework mapping. A single control can satisfy requirements across multiple frameworks simultaneously. When you run a concurrent ISO 27001 and DPDPA programme, overlapping controls are tested once and mapped to both — eliminating duplicate audit effort.

Yes. AUDITDEX includes onboarding templates, pre-built control libraries, and structured guidance for organisations establishing GRC programmes for the first time. Our Customer Success team provides programme design support as part of the implementation process.